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Hvac Question: Capacitor Changed, New Thermostat…now What? Still Doesn’t Work.?


My AC stopped blowing cool air, but when I turned it on the fan would run. A few days later when I finally got around to being able to dig into the issue, I turned it on and the fan wouldn’t go. No air. Changed the capacitor (installed correctly), no movement, had a slightly funny smell to the area around the switch in the furnace room. Called an HVAC guy out, he told us to change the thermostat ourselves, it would be cheaper. After charging us 80 bucks to tell us that, and another 80 bucks later for a new thermostat, it still didn’t work (get this, we had furnace issues the day after we closed on the property, the same company came out who also did the installs and told us “oh yeah, that’s a bad model.” Now they tell us that this thermostat is a bad model, they installed it!!!!)… they’re more than happy to come out again ( of course for another 80 bucks). They say it might be a dead spot in the blower motor. What the heck gives? Anyone have an idea if it’s something that he’s not diagnosing or if it’s something I can fix? I fell like I’m being taken advantage of. We’re “Under Warranty” but darn if it isn’t already costing an arm and a leg… before I call another company, help. I’m usually knowledgeable in these things, and am not taken easily but most certainly feel taken advantage of in this situation.

2 Responses to 'Hvac Question: Capacitor Changed, New Thermostat…now What? Still Doesn’t Work.?'

  1. Jereomy T - July 9th, 2010 at 6:40 pm

    1ST-u should not have paid a dime. 2nd- what could have happen was the motor was bad. it could have drain the capacitor. call the company and see if they have a another warranty dealer they use and express these concerns to them. all parts are have a least a 90 month warranty sometimes a year. You do have a bad motor but we need to get your money back has well

  2. smokey - July 10th, 2010 at 12:43 am

    tell them that they have one more try to fix it before you contact your lawyer.


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